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Bonus Rules

1. Eligibility

1.1 Bonuses are available to players who meet the minimum age requirement.

1.2 Only one account per person, household, or IP address is eligible to claim a bonus unless explicitly stated otherwise.

2. Bonus Activation

2.1 Bonuses must be claimed through the appropriate methods outlined (e.g., opt-in, promo code, deposit).

2.2 The bonus offer is valid only for the period specified in the promotion details.

2.3 Bonuses not claimed within 7 days of being issued will expire.

3. Wagering Requirements

3.1 All bonuses are subject to wagering requirements, which must be met before bonus funds or associated winnings can be withdrawn.

3.2 The standard wagering requirement is 35x unless otherwise specified.

3.3 Only bets placed on qualifying games will contribute towards the wagering requirement. Game contributions are as follows:

  • Slots: 100%, excluding jackpots, Video Poker, and certain restricted slot games listed in clause 7. Red Tiger, Amusnet, 3 Oaks, and EGT slot games contribute 50% towards the wagering requirement.
  • Live Casino, Blackjack, and Crash Games: 10%.

4. Non-sticky Bonus

4.1 Your cash and bonus are maintained as separate balances.

4.2 Your bonus balance is only activated once your cash balance has been fully depleted.

4.3 You may withdraw your cash balance at any time. However, doing so will forfeit any bonus balance.

4.4 Once you meet the wagering requirements, you can withdraw any winnings derived from the bonus.

5. Maximum Bet Limit

5.1 While a bonus is active, the maximum allowed bet per spin or game round is $6.500, unless explicitly stated otherwise.

6. Bonus Expiry

6.1 Bonus funds must be used within 30 days of being credited, after which they will expire.

6.2 Wagering requirements must also be completed within this timeframe.

7. Restricted Games

7.1 Certain games are excluded from bonus play or have limited contributions towards wagering requirements. The list can be found here.

7.2 Goodwill bonuses are valid exclusively on Pragmatic Play slot games.

7.3 All Betsoft, Wazdan, Popiplay, Microgaming, Turbo Games, and Platipus games are excluded from the bonuses and promotions.

7.4 The Company reserves the right to restrict or prohibit the use of Bonuses (including making specific games ineligible for bonus play or wagering contribution) without prior notice and at its sole and absolute discretion, including but not limited to cases involving:

  • Certain high-variance or high-RTP games;
  • Products, game types, or individual titles prone to abuse, bonus exploitation, or unusual wagering behavior;
  • Hedge betting and/or equal coverage when combined with other risk factors;
  • Any game that, in the Company's sole and absolute discretion, is deemed unsuitable for bonus usage at any given time.

Games may become ineligible for bonus wagering or contribution immediately and without notice, even if not officially listed as restricted or ineligible on the website, in promotional materials, or in any other communication. The Company is under no obligation to provide advance warning, justification, or a published list of such ineligible games. Any wagers placed on newly ineligible games using bonus funds may be voided, and associated winnings forfeited, at the Company's discretion.

8. Withdrawal Restrictions

8.1 Bonus funds and winnings derived from bonus funds cannot be withdrawn until the wagering requirements are fully met.

8.2 If a withdrawal request is made without meeting the wagering requirements and is subsequently cancelled, the bonus funds, any associated winnings will be forfeited.

8.3 The maximum withdrawal from goodwill free spins is $100.000 unless otherwise specified in the promotional terms and conditions.

8.4 Winnings can only be withdrawn after making a valid deposit and wagering it at least once.

9. Fraudulent Activity

9.1 Engaging in bonus abuse, including but not limited to using multiple accounts, arbitrage betting, or exploiting loopholes, is strictly prohibited.

9.2 The casino reserves the right to revoke bonuses, void winnings, and suspend accounts involved in suspected fraudulent activity.

10. General Conditions

10.1 All casino terms and conditions apply in conjunction with these bonus terms.

10.2 The casino reserves the right to modify, suspend, or cancel any bonus promotion at its sole discretion.

10.3 Any disputes regarding bonus terms will be resolved at the casino’s discretion, and the decision will be final.

10.4 The Casino reserves the right to exclude players from our promotions.

11. Responsible Gambling

11.1 Bonuses are intended to enhance gameplay but should not encourage excessive or irresponsible gambling. Please play responsibly.


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granpampa.com is owned and operated by ThinkTank Technologies Ltd a company incorporated and registered in Belize with Registration Number 000047113, with the registered office address at Sea Urchin Street, San Pedro Town, Ambergris Caye, Belize. granpampa.com is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License No. ALSI-202506006-FI1. granpampa.com has passed all regulatory compliance standards and is legally authorized to conduct gaming operations for any and all games of chance and wagering. 
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